Account Management
Everything you need to manage your HIBIKI account, from creation and login to team members, roles, and security best practices.
Overview
Account management covers everything from creating your HIBIKI account to managing team members and keeping your account secure. Follow the steps below to complete each task.
Creating an account
Create your HIBIKI account from the sign-up page using your email address and organisation details.
Open the HIBIKI sign-up page
Visit the HIBIKI sign-up page.
Enter your account details
Enter your email address and organisation name.
Verify your email address
Open the verification email in your inbox and select the verification link.
Complete your profile
Add your profile details and set a password.
Logging in
Use your HIBIKI email address and password to access the support portal.
Open the HIBIKI login page
Navigate to the HIBIKI login page.
Enter your credentials
Enter your email address and password.
Enter your authentication code
If two-factor authentication is enabled, enter the code from your authenticator app.
Bookmark the login URL or enable your browser's password saving to speed up future logins.
Resetting your password
Reset your password from the login page if you cannot access your account. You can also use the HIBIKI password reset page at https://hibiki.dev/reset.
Select Forgot password
Click Forgot password on the login page.
Enter your email address
Enter the email address associated with your HIBIKI account.
Open the reset email
Check your inbox for the password reset email and open the link.
Set a new password
Enter a new password and confirm it.
Log in again
Return to the login page and log in with your new password.
Password reset links expire after a set time. If your link has expired, request a new one from the login page.
Managing team members
Team admins can invite, remove, and reactivate members from Team Settings.
Open Team Settings
From your dashboard, open Team Settings.
Invite a team member
Click Invite Team Member and enter their email address.
Confirm the invitation
The invitee receives an email with a join link.
Remove a team member
Select the member in Team Settings and click Remove.
Reactivate a removed member
Resend an invitation to the removed member's email address.
Roles and permissions
Assign each team member a role that matches the access they need. The available roles control whether someone can manage the organisation, change settings, or only view assigned projects.
- Owner: Full control of the organisation, billing, and all settings. Can delete the account.
- Admin: Manage team members, projects, and settings. Cannot change billing ownership.
- Member: Access assigned projects and contribute. Cannot manage team or billing settings.
- Viewer: Read-only access to assigned projects. Cannot make changes.
Assign the minimum role each team member needs. This follows the principle of least privilege and reduces the risk of accidental changes.
Account security
Use these practices to protect your HIBIKI account and organisation:
- Enable two-factor authentication on your account.
- Use a strong, unique password.
- Review active sessions periodically and log out of unused devices.
- Audit team member access when roles change or people leave.
- Keep your recovery email up to date.