FAQsHow to contact support

How do I contact HIBIKI support?

Ways to reach HIBIKI support quickly.

Overview

HIBIKI support is available for all users.\

  • Support Widget: HIBIKI domains all serve a support widget where you can create and respond to support tickets.
  • Email:  Additional to widgets, queries for project or platform issues, email us anytime at support@hibiki.co.uk.
  • Community: Join the HIBIKI Community to discuss non-sensitive queries with peers and staff.

Response Times

  • Email: Typically within 2 business days
  • Community: Questions answered by team or other users

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